California Emergency Services Association

Senior Manager - Healthcare Emergency Management

Roseville, California, United States
6 days ago


About JLL -

We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!

The Director of Emergency Management reports to the System Director of Emergency Management and engages in initiatives supporting the Emergency Management Program for Adventist Health. This individual will assist in providing market leadership and strategic program direction, and provide day-to-day engagement with a team of emergency managers. This position will also assist with emergency management initiatives within a client-based, multi-site hospital system of both acute care and critical access hospitals and clinics located across three states.

What this job involves

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices:

Leadership Competencies
  • Supervisorial courage in developing the team, providing feedback, and producing development plans.
  • Decisive decision-making ability under pressure with an eye towards precedence and political ramifications.
  • Ability to utilize influence and facilitative leadership to achieve work and forward progress through elements of the organization outside of emergency management.
  • Learning agility to adapt quickly to dynamic situations and evolving change.
  • A minimum of 5 years of experience managing direct reports, including teamwork, goal setting, decision making, performance improvement, and conflict resolution.
  • Possesses strong emotional intelligence and is self-aware.
  • Strong interpersonal and conflict management skills.

Emergency Management Competencies
  • Demonstrates advanced competence in Hospital Emergency Management, Emergency Preparedness (EP), and Disaster Preparedness.
  • As required, attends and participates in emergency preparedness meetings with state and federal agencies.
  • Provides consultative support for all Hospital departments and service lines to assure compliance with Joint Commission and CMS standards related to emergency planning and preparedness.
  • Facilitates a team approach to the integration of Emergency Planning standards into routine processes and activities at a system level.
  • Engages in continuous survey readiness, to assure effective compliance with EM standards.
  • Effectively partners with managers and leaders, practice councils, committees, and teams to assure that Joint Commission and CMS EM/EP requirements are integrated into daily management.
  • Identifies performance improvement opportunities using internal and external auditing to include rounding, tracers, and other appropriate methodologies.
  • At the system level, engages in managing educational opportunities, focusing on physicians, leaders, clinical caregivers, and ancillary staff associated with standards of compliance with EM/EP requirements.
  • Assists in managing the maintenance and standardization of system core documents, including a hazard vulnerability assessment, emergency action plans, annual risk report, and after-action reports for all incidents and exercises, and emergency preparedness and response policies and procedures.
  • Serves as a member of the System Emergency Management Council at the System headquarters and may function as a backup committee chair.
  • Responds to and assists in the System Command Center as direct support to System Incident Commander or on a temporary basis, as System Incident Commander on large-scale incidents.
  • Provides insight regarding developing the capability and capacity of the System Command Center for physical and virtual activations; addresses identified gaps and makes appropriate recommendations:

Sound like you? To apply you need:

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

  • A Bachelor's Degree in safety, emergency management, industrial hygiene, facilities management, clinical engineering, business, technology, healthcare management, nursing, and/or other related field required.
  • Master's degree or equivalent experience desired (will consider a Bachelor's degree with adequate career experience in lieu of advanced degree).
  • 3-5 years in the role of Emergency Management leadership or experience in law enforcement, associated government experience (FEMA) with experience with Joint Commission accreditation.
  • Knowledge of hospital/facilities management, clinical engineering, and/or regulatory standards is preferred.
  • Analytical skills to comprehend and interpret complex regulations, perform data analysis, and communicate results.
  • Strong supervisory skills with the ability to coach, mentor, and train.
  • Organizational and project management skills.
  • Experience in developing policies and procedures required.
  • Excellent interpersonal, communication, negotiation, and presentation ability.
  • Superior customer service, excellent facilitative leadership skills, relationship building and follow up skills.
  • Competent and advanced knowledge functioning in a virtual work-life environment as needed, using related Software Tools: WebEx, Microsoft Office Suite (MS Teams, SharePoint, Excel, PowerPoint); Use of Computerized Management System (CMMS) database applications (or like systems) highly desired.
  • Passion for quality - has an eye for detail to ensure the best service delivery for the client.

  • Possession of, or ability to obtain, an appropriate, valid driver's license required.
  • Certified Emergency Manager preferred.

Physical Work Requirements

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: The employee will spend a minimal amount of time at a desk and a large portion of time traveling in and around commercial office property and associated grounds.

Physical: Sufficient physical ability to work in an office setting and operate office equipment; frequently required to stand; walk; sit; type; write; use hands and arms; climb or balance; talk and hear; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Ability to safely operate client motorized vehicles as needed.

Vision: Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Overall vision sufficient to read computer screens and printed documents.

Hearing: Hear in the normal audio range with or without correction.

Working Conditions
  • Work is performed in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities, and needs.
  • Reliable transportation is required,

Work Schedules
  • Most System Directors work full time, traditional business hours.
  • In addition, this EM is mission-critical for our client and serves on-call 24X7 - 365 days a year supporting the client hospital system. This position may be required to work nights, holidays, weekends under stressful situations, and in less than ideal circumstances.
  • This leadership role is expected to be available to take calls at any hour of day or night as the position is part of the after-hours/emergency response team and is responsible for the facilities' needs to support building operations.

Required Travel
  • The role is assigned to our Roseville client corporate office but may be required to travel regularly throughout the client system, approximately 30% travel across California, Hawaii, and Oregon.

Employment Requirements

Be able and willing to successfully clear JLL pre-employment processes that could include a 10-panel drug screen, alcohol screen, and criminal background screen.

The client being a health care provider subject to federal Joint Commission guidelines, most roles on the account hold immunization requirements as a part of new hire onboarding. This could include proof of immunization, the ability to obtain immunizations, or meeting client requirements for declination of immunizations.


What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can't wait to see where your ambitions take you at JLL. Apply today!

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job Information

  • Job ID: 58726644
  • Location:
    Roseville, California, United States
  • Position Title: Senior Manager - Healthcare Emergency Management
  • Company Name: JLL
  • Job Type: Full-Time

Please refer to the company's website or job descriptions to learn more about them.

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